Product Warranty Information
All warranties are company warranties and some restrictions may apply. Please contact the company directly for specific warranty information. Most warranties are good for the United States only.
All Clad
Cookware Lifetime Warranty:
From date of purchase, All-Clad guarantees to repair or replace any item found defective in material, construction or workmanship under normal use and following care instructions. This excludes damage from misuse or abuse. Minor imperfections and slight color variations are normal.Electrics Limited One Year Warranty:
During one year from date of purchase, All-Clad guarantees to repair or replace any item found defective in material, construction or workmanship under normal use and following care and use instructions. This excludes damage from misuse or abuse. Minor imperfections and slight color variations are normal. Please refer to the booklet delivered with your electrical product for details.All Clad Metalcrafters
424 Morganza Road
Canonsburg, PA. 15317
1-800-255-2523
Representatives are available Monday through Friday, 8:30 am – 5:00 pm (EST)Camerons
For warranty information please contact Camerons Products at:
Tel: 888-563-0227
anne@cameronsproducts.com
www.cameronscookware.comCapresso
For questions regarding warranty please contact Capresso at:
Tel: 800-767-3554
www.capresso.com/customer-care-warranty.shtmlCDN (Component Design Northwest)
Five (5) year limited warranty - Any instrument that proves to be defective in material or workmanship within five years of original purchase will be repaired or replaced without charge upon receipt of the unit. The warranty does not cover damage in shipment or failure caused by tampering, obvious carelessness, or abuse.
Component Design Northwest, Inc.
PO Box 10947
Portland, OR 97296Chantal
For questions regarding defective merchandise contact Chantal at:
Tel: 800-365-4354
www.chantal.comChicago Metallic
For questions regarding warranty please contact Chicago Metallic at:
Tel: 800-238-BAKE
www.chicagometallicbakeware.comCuisinart
For questions regarding Cuisinart products or warranty, please call:
Tel: 800-726-0190
customerservice@cuisinart.com
www.cuisinart.comCuisipro
For questions regarding warranty please contact Cuisipro at:
Tel: 302-326-4802
info@brownusa.com
www.cuisipro.comEmerilware
From date of purchase, Emerilware™ guarantees to repair or replace any item found defective in material, construction or workmanship under normal use and following care instructions. This excludes damage from misuse or abuse. Minor imperfections and slight color variations are normal.All Clad Metalcrafters
424 Morganza Road
Canonsburg, PA. 15317
1-800-255-2523
Representatives are available Monday through Friday, 8:30 am – 5:00 pm (EST)Emile Henry
All Emile Henry products carry a limited household three (3) year warranty against breakage due to defective workmanship.
Emile Henry USA Corp.
802 Centerpoint Blvd.
New Castle, DE 19720
Toll-free: (888) EHOUTLET (M-F 8-5 ET)
Phone: (302) 326 4800 (M-F 8-5 ET)
Fax: (302) 326 4810
www.emilehenryusa.comiSi North America, Inc.
For questions regarding warranty please contact iSi at:
iSi North America, Inc.
175 Route 46 West
Fairfield, New Jersey 07004800-447-2426
www.isinorthamerica.comKaiser
For questions regarding warranty please contact Kaiser at:
Tel: 800-966-3009
sales@kaiserbakeware.com
www.kaiserbakeware.comDuromatic Pressure Cookers are guaranteed for 10 years from the date of purchase. The guarantee covers the complete cooking utensil, with the exception of the plastic, rubber, or moveable parts such as gaskets, handles, valves, etc. This warranty will be void if malfunction was caused by damage to the product by accident, misuse, or use other than described in the manual.
For support, call (415) 883-1101, Monday through Friday, 8:30am to 5:00pm Pacific Time.
www.kuhnrikon.comLe Creuset
Enameled cast iron is warranted to you by LE CREUSET OF AMERICA, INC., to be free from defects in material and workmanship at the time of its purchase. For this Lifetime Limited Warranty to apply, you must follow the care and use instructions provided with the product. This warranty covers normal household use only. This warranty does not cover damage from abuse, commercial use or other non-consumer use, neglect, abnormal wear or tear, overheating, or any use not in accordance with the cookware instructions provided with the product. This warranty does not cover damages such as the cost of repairing or replacing other property that is damaged due to a defect in product, the cost for transportation of the product to get warranty service, loss of time, loss of use, or other consequential or incidental damages.
This Lifetime Limited Warranty covers the original retail consumer purchaser, or a consumer who receives the product new and unused as a gift from the original retail purchaser. Coverage terminates if a covered consumer sells or otherwise transfers the product. This warranty is provided only to consumers, and all express and implies warranties to non-consumers are disclaimed.
Defective cookware will be replaced, free of charge, or replaced by a similar product or one of equivalent value if the product is no longer in production. Replacement with the same color of cookware cannot be guaranteed.
To make a claim under this Lifetime Limited Warranty you must mail the cookware, postage prepaid, to the address below. Please enclose your return address and a brief note explaining the defect.
When returning cookware, the owner will need to call, toll-free, 1-877-CREUSET (273-8738) Consumer Services to pre-authorize the return. At that time, a return authorization number will be assigned. Consumer Services will convey to you that number and any other instructions that may be required.
LE CREUSET OF AMERICA, INC
ATTN: CONSUMER SERVICES
114 Bob Gifford Blvd.
Early Branch, SC. 29916 USAThis Lifetime Limited Warranty is made solely by LE CREUSET OF AMERICA, INC., and no other person or entity. This Lifetime Limited Warranty is the only express warranty provided for Le Creuset cast iron cookware.
Lodge
There is not a written warranty for Lodge Cast Iron Cookware, however, they do stand behind every product manufactured. For product problems, please contact Lodge Customer Service and they will solve the problem to your satisfaction. Lodge Enamel Cookware is covered by a Limited Lifetime Warranty.
Tel: 423-837-7181
info@lodgemfg.com
www.lodgemfg.comNordic Ware
Limited Lifetime Warranty
Nordic Ware warrants their products to be free of defects in materials and workmanship for the life of your product. This warranty does not include damage caused by accidents, misuse, overheating, normal wear or non-home use. If your Nordic Ware product should become defective within the warranty period we will elect to repair or replace it on a pro-rata cost basis depending on the length of warranty remaining. To obtain your warranty rights, return the product along with the original sales receipt (to establish date of purchase and warranty remaining) to:
Nordic Ware Service Department
Hwy 7 at 100
Minneapolis, MN 55416Tel: 877-466-7342
www.nordicware.comOXO
Oxo guarantees every item they produce. If you are not satisfied with an OXO product, contact OXO customer service at:
Tel: 800-545-4411
www.oxo.comPolder
Limited one (1) year warranty.
Polder, Inc.
8 Slater St.
Port Chester, NY 10573Tel: 914-937-8200
info@polderinc.com
www.polderinc.comRosle
For questions regarding warranty please contact Rosle at:
Tel: 302-326-4801
info@rosleusa.com
www.rosleusa.comScrewpull Lever Models
10 year Guarantee
LE CREUSET OF AMERICA, INC. guarantees the Screwpull Lever Model for ten years from the date of purchase against all defects in materials and workmanship providing the product has been used as instructed and only as a cork remover.
If a claim under the guarantee is made, LE CREUSET OF AMERICA, INC., reserves the right to repair or replace the product free of charge, providing that the product has been returned to LE CREUSET OF AMERICA, INC., postage paid. The address is below.
ALL RETURNED GOODS MUST BE ACCOMPANIED BY THEIR PROOF OF PURCHASE.
LE CREUSET OF AMERICA, INC., does not guarantee the screw or its coating against damage caused by normal wear and tear or by circumstances beyond its control e.g. the conditions under which the corkscrew is used or the specific materials of the cork.
The ten-year guarantee does not cover the normal wear and tear of the product, nor does it cover the consequences of misuse of the product, nor does it cover the use of the product in a professional environment, e.g., in restaurants.
Le Creuset of America Inc.
114 Bob Gifford Blvd.
Early Branch, SC 29916Tel: 803.943.4308
Free Helpline: (877) CREUSET
www.lecreuset.comScrewpull Barware and Wine Accessories
5 year Limited Warranty
LE CREUSET OF AMERICA, INC., guarantees corkscrews and foilcutters for five years from the date of purchase against all defects in materials and workmanship provided the product has been used as instructed.
If a guarantee claim is made, the product must be returned to LE CREUSET OF AMERICA, INC., with the proof of purchase and with postage paid. The address is below. LE CREUSET OF AMERICA, INC., in its discretion shall either repair or replace the product free of charge and return the product prepaid. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
Le Creuset of America Inc.
114 Bob Gifford Blvd.
Early Branch, SC 29916Tel: 803.943.4308
Free Helpline: (877) CREUSET
www.lecreuset.comVita-Mix
For questions regarding warranty please contact Vita-Mix at:
Tel: 800-848-2649
www.vitamix.comWusthof-Trident Cutlery
Wusthof warrants the knives against any defect in workmanship and materials for as long as you own the knife, provided the knives are sharpened and cared for as recommended by the manufacturer. Any abuse of the knife or use for which it is not intended by the manufacturer, will not be covered. Should your knife prove defective, return your knife to Wusthof, attn: Customer Service.
For General Product and Warranty Information, please contact Wusthof's Customer Service Department at:
Tel: 800-289-9878Wusthof-Trident of America, Inc.
355 Wilson Ave.
Norwalk, CT 06854info@wusthof.com
www.wusthof.comZyliss
Limited Warranty: Zyliss warrants their products to be free from defects in material and workmanship for 5 years from date of purchase. If a product fails to perform under intended use, return it for a replacement, postage paid to:Zyliss USA
One Post, Suite 100
Irvine, CA 92618If you would rather speak with a Customer Service Representative, call us toll free (in the United States) Monday - Friday, 8am to 4pm (PST) at:
Tel: 888-794-7623
Or send an email at info@zylissusa.com with questions. Please include your contact information in your message. Zyliss will do their best to respond within 36-48 hours from receipt.
www.zyliss.com
